Seven operating surfaces
Clients, service desk, IT operations, security & compliance, growth, agent workforce, and business — one model, one record, one dashboard.
About ClearStax
The operating substrate for the modern MSP.
MSPs run their practice across a dozen disconnected systems. We built the operating layer that ties them together — and keeps one accountable record of the work, end to end.
The problem
The problem we set out to solve.
Run an MSP and you know the shape of it. One system for client relationships. Another for the service desk. A third for IT operations and the tools you already pay for. A fourth for security posture. A fifth for growth. None of them share state. Handoffs between sales, onboarding, tickets, remediation, and client-ready proof leak at every seam.
The result is work that has no provenance. A claim in a client report with no traceable source. An evidence artifact that can't be tied back to the ticket that produced it. Hours every week reconciling what actually happened across tools that were never designed to agree.
The fix isn't another point tool. It's an operating substrate that sits above the stack you already run — coordinating the work and keeping one accountable record of it.
The platform
What ClearStax is.
The vendor-neutral Managed Intelligence Platform — one operating model across every surface of the practice, with an accountable AI agent workforce alongside the team.
One accountable record
Capability → provider → evidence → risk → report. Every claim has a source, an owner, and a timestamp, linked back to the work that produced it. Nothing is asserted without provenance.
An agent workforce
AI agents operate as first-class operators under the same record everything else runs on — governed by a trust ladder, inspectable, never silent.
Differentiation
What makes ClearStax different.
VENDOR-NEUTRAL
Above the stack, not in place of it
ClearStax is vendor-neutral. It ingests from the RMM, endpoint detection, identity, and backup tools you already run and coordinates work across them — it doesn't try to replace them.
COST & MARGIN
Cost and margin you can see
See the cost and margin of every client and every service — modeled today from your cost components and accounting sync, and moving toward discovery from the operational signal already flowing through the platform. Not a spreadsheet guess.
MULTI-TENANT
Multi-tenant, white-label ready
Built for managed delivery from day one. Run ten clients or five hundred from a single tenant-isolated dashboard, under your brand.
EVIDENCE-LED
Evidence-led by construction
Compliance is one supporting capability, not the product. The same evidence model that satisfies an auditor produces the proof a client sees — from a single source.
Client #0
Built by an operator. Run on itself.
ClearStax is founder-built. Before it was a product, it was the system our founder needed to run LevoySec — a working managed security practice that operates on the platform today as Client #0. Real clients, real tickets, real evidence, real reports, every day.
That is the standard the platform is held to. If a workflow doesn't hold up under the daily weight of an operating practice, it doesn't ship. When you join as a partner, you're not betting on a roadmap slide — you're adopting a system that already runs the practice it was built for.
Mission
Our mission.
Every MSP deserves an operating model that treats client work, delivery, security, growth, and the business itself as one accountable system — not a dozen disconnected ones.
We're building ClearStax to be the operating substrate that runs an MSP's whole practice. One login. One dashboard. One accountable record — with an agent workforce that scales the operator without taking the operator out of the loop.
See the operating model.
Watch a single workflow move from client to ticket to evidence to report on a real tenant.